Support Center

Covered Entities are generally all direct healthcare providers (for example: doctors; physical therapists; occupational therapists; nurse practitioners; physician assistants; psychologists; dentists; oral surgeons; speech therapists; and chiropractors), healthcare facilities (for example: hospitals; clinics; nursing homes; surgery centers; imaging centers; pharmacies; urgent care centers; skilled nursing facilities; and rehabilitation centers) and health insurance related businesses (for example: health plans and healthcare clearinghouses: health insurance companies; health maintenance organizations (HMOs); company health plans; and government healthcare programs - Medicare, Medicaid, Military and Veterans Administration).

Business Associates are healthcare service and related businesses that come in contact with protected healthcare information during the course of their business and in dealing with Covered Entities (for example: practice management companies and consultants; medical billing services; benefits management companies; transcriptionists; attorneys; accountants, bookkeepers and certified public accountants (CPAs); data management firms; data analysts; accreditation services; financial services providers; electronic health record (EHR) providers; practice management software companies; medical and durable medical equipment (DME) suppliers; server farms; and data storage facilities).